Account

How to delete your THNDR account

If you wish to delete your THNDR account and associated data, follow the steps below.

By deleting your account, all your progress and personal data will be permanently removed. Your THNDR User ID will be retained and anonymized as a data point in our database for the purposes mentioned in our Privacy Policy.

Account deletion process

1

Compose an email

Send an email to hello@thndr.games with the subject line "Account Deletion".

2

Provide necessary information

In the email, include your THNDR ID (the username used in games) and the User ID associated with your THNDR account.

3

Locating your User ID

Open the THNDR app and tap the hamburger button (three horizontal lines) at the top left corner. Scroll down and select "Account Settings". In the "About" section, tap the copy button next to the User ID to copy it to your clipboard.

4

Confirmation and deletion

Once we receive your email and the required information, we will initiate the account deletion process.

5

Data removal

Upon account deletion, all your progress and personal data will be permanently deleted from our systems.

6

Retention of User ID

Your THNDR User ID will be retained and anonymized. It will be stored as an anonymized data point in our database, for purposes stated in our privacy policy.

Questions?

We understand that deleting your account is a significant decision. If you have any concerns or questions about the account deletion process or data retention, feel free to reach out to us at hello@thndr.games.

Before proceeding with account deletion, we recommend reviewing our Privacy Policy for a comprehensive understanding of how we handle your data.

Thank you for being a part of THNDR. If you choose to delete your account, we appreciate your time spent with us and respect your decision.